Question 1

HOW TO USE NEXIONE SALT?

Question 2

HOW CAN I KNOW IF MY NEXIONE SALT DEVICE IS INSERTED CORRECTLY?

Accepted Answer

When the NEXIONE SALT device is inserted or removed from the power bank, the indicator light will flash white 3 times.

Question 3

HOW DO I KNOW IF MY NEXIONE SALT DEVICE IS CHARGING?

Accepted Answer

A red light that's always on  indicates that the device is charging. The indicator light will turn off once the device is fully charged.

Question 4

HOW DO I TURN THE NEXIONE SALT (POWER BANK) ON/OFF?

Accepted Answer

To turn on the NEXIONE SALT, press the power button once. The device indicator light will flash green three times. The device and power bank will turn off automatically when not in use.

Question 5

HOW DO I KNOW WHEN THE NEXIONE SALT POWER BANK IS FULLY CHARGED?

Accepted Answer

Connect the NEXIONE SALT Power Bank to a Type-C cable to start charging. While charging, the indicator light will remain red. Once fully charged, the indicator light will flash green 20 times.

Question 6

WHAT DOES IT MEAN WHEN THE INDICATOR LIGHT ON THE DEVICE FLASHES WHITE TWICE?

Accepted Answer

This indicates that the vaping over-time protection has been activated. Wait ten seconds, and then try again to continue your session.

Question 7

THE DEVICE HAS STOPPED WORKING

Accepted Answer

It's in overheat protection mode or if the indicator light flashes white ten times, it signals an error in the device, likely due to a voltage problem. Try disconnecting and reconnecting the device. If the problem persists, the device should be replaced.

Question 8

HOW MANY PODS ARE IN ONE PACKAGING?

Accepted Answer

There are 3 pods per package.

Question 9

DO THE DEVICE AND POWER BANK COME WITH PODS, OR DO I NEED TO BUY THEM SEPARATELY?

Accepted Answer

No, pods need to be purchased separately.

Question 10

HOW TO CHARGE THE NEXIONE SALT DEVICE?

Question 11

HOW TO CHARGE THE NEXIONE SALT POWER BANK?

Question 12

RED INDICATOR LIGHT

Accepted Answer

Always on  - the power bank is charging
Flashing 3 times - after turning off the power bank
Constantly slowly blinking - the device is charging. It will stop automatically after it charges fully. 
Flashes 3 times - short circuit protection or over-voltage protection
Flashes 10 times - low voltage protection

Question 13

WHITE INDICATOR LIGHT ON PB

Accepted Answer

Flashing 3 times - correctly connecting the device to the power bank or correctly connecting the power bank to a charger.

Question 14

WHITE INDICATOR LIGHT ON DEVICE

Accepted Answer

Flashes 2 times - vaping over-time protection (10s);
Stays on for 2 seconds - short circuit or over-current protection;
Flashes 10 times - low voltage protection.

Question 15

GREEN INDICATOR LIGHT

Accepted Answer

Flashes 3 times - after turning on the power bank;
Flashes 20 times - power bank is fully charged.

Frequently ASKED QUESTIONS

HOW TO USE NEXIONE SALT?